Dave’s Rants

Coronavirus, it’s not fair!

Never has my inbox or phone been busier. Busy with people contacting me for some clarity in the current situation. COVID-19 (Coronavirus) and how it effects the driving instructor. Social media is awash with advice, some good some misleading and some downright wrong. Again, we see driving instructor turn on driving instructor. As if the memory of Brexit was still not in our minds and the arguments and nastiness from that has again manifested into our new situation. Stick together We really need to stick together. I have made efforts to speak to other driving schools. Schools that would otherwise Read More …

Can I see a glimmer of light at the end of the tunnel?

light at the end of the tunnel

Driving tests have been postponed for yesterday and today and theory tests for 4 weeks. Click here for up to date information from the DVSA. Now, this on the face of it might seem bad but it could have been longer. Why was it only 4 weeks? It could have been 15 weeks. We know that none of these decisions are made by one person. Rather a group who consult experts. I am sure the driving examiner unions will have been present in this panel and we know how hard they fight to protect their members. So, I think the Read More …

Why the coronavirus could be GOOD for driving instructors

coronavirus

We are all going to go mad if we keep looking at the negatives of this. I want to reassure driving instructors that, while things seem bleak and you’re all naturally worried, this is just a blip. It was described to me in a business meeting this week as ‘a recession on steroids’. It will go as fast as it came. Lets look at this rationally Lets take those pupils that are cancelling now – and some instructors are getting a few, some none and some lots, (no change there to what instructors complain about), are those pupils cancelling for Read More …

Coronavirus vs The Driving Instructor

corona virus driving instructor

Well, we are currently in an interesting time with the outbreak of the Coronavirus – or COVID-19 to give it the correct name. I am seeing the panic and hysteria on social media start along with the usual false and dramatic stories. This current story started a little earlier for me. Being married to a Chinese wife, we have a lot of family and friends in China and go there regularly. We were hearing first-hand of the problems and I first started hearing some very strange stories and hysteria. Of course, China is different to the UK in that their Read More …

Don’t Do CPD – Gosh!

inside car

This article is probably going to appear strange coming from someone who during my time has completed more Continued Professional Development (CPD) than most driving instructors. Strange, because in many ways I feel that to be a good driving instructor, you don’t need any of it. Gosh! Let me explain. It’s really based on how you measure a ‘good driving instructor’. If you’re the sort of instructor who’s: Looking to improve Looking to gain qualifications to offer a better service to your pupils (the term pupils can equally read clients) …then it’s already inside you. I would bet you already Read More …

The Next Level as a Driving Instructor…

level up as a driving instructor

Think there are no opportunities to progress in this career? You’re probably wrong! I’ll show you why… A while ago, while reflecting on some of the problems facing driving instructors, I was reminded of when I first became an instructor. I was quite nervous. I’d completed my training and had passed my Part Three first time but none of this training prepared me for a real driving lesson. I’m often asked by new instructors about test routes and where to train. There is no training on how deal with pupils nerves or when to take the money. Another common question Read More …

Intensive Courses are NOT Fairies!

driving school fairy

It’s been a while since I wrote anything about intensive driving lessons, but recent events have brought these to my mind again. For over 6 years now, part of my business has been looking after not only my own driving schools, but other driving schools across the country. This involves call-answering, as well as marketing and website development. Along the way, we have helped and worked with several specialist intensive driving schools and one or two that do both weekly and intensive driving lessons. This gives me some insight as to the operation and pros and cons of the intensive Read More …

The Customer is NOT Always Right!

condescending wonka driving lessons

Do they lie, or are they just trying to protect themselves? This is always a controversial subject when talking about customers always being right. It’s a customer service mantra that’s drilled into us and marketers will tell you to follow it to sell your goods and services. But is it always the way? Almost daily, we take phone calls from pupils saying “I probably only need 10 driving lessons and I will be test-ready.” Are they right? Well maybe they are, maybe they aren’t. In this age of coaching I certainly would advice not to be too judgemental at first. Read More …

As One Door Closes…

automatic door opens

Back in the 1990s I started a job that I thought would be my dream job. The money was great, I got a fully-paid company van I could use for private use and an expense account that I could use to buy any tools I needed. I had autonomy in my day where nobody was really checking up on me and I got to drive around a lot. That job was a service engineer for an automated door company. We had regular all expense meetings at the company’s head office in Leamington Spa where the boss would join us and Read More …

WARNING – Hard Hitting Facts About YOU and the Standards Test/Part 3!!

you are the problem solution

Don’t jump yet – read until the end! This article looks at the 5 most common reasons for failing and will give you tips on how to avoid the common pit-falls. I am going to start off with what, in my opinion, is the number one reason above all that makes people fail. I have seen this happen so often. I’ve spent hours working on this with hundreds of trainees and its quite personal. Literally personal. It’s YOU. Not me, not your trainer, not the examiner, the car or the pupil its YOU. Now this may sound harsh, but until Read More …